Terms and conditions of sale

These terms are intended to govern online subscriptions by consumers to paid plans granting access to Kalivoa features. The service remains intended for adults.

The seller's complete identity must be taken from the legal notice before any sale opens.

Kalivoa organizes bankrolls, records or imports bets and displays indicators calculated from history. Users must review automated extractions.

Kalivoa is neither a bookmaker nor a betting adviser and promises no gain.

Before payment, every plan must show its features, limits, tax-inclusive price, billing frequency, duration and any renewal. Creating a free account is not an order.

Before confirming, customers must be able to review and correct the order, accept these terms and expressly confirm their payment obligation.

Online payments are intended to be processed by Stripe. Accepted methods, charge dates and invoicing terms will be shown during checkout. Kalivoa does not receive full card numbers.

The plan term, effective date, any automatic renewal and cancellation terms must be shown before subscription.

Any renewable plan bought online must be cancellable online. The end date and effects of cancellation will be confirmed on a durable medium.

For a distance service contract, consumers generally have fourteen days from contract conclusion to withdraw.

If a customer expressly asks for service to start before that period ends, checkout must collect that request and provide the required information and form. No early waiver will be presumed.

Kalivoa aims for continuous availability without guaranteeing uninterrupted access, including during maintenance or provider incidents. Support currently runs through My account > Help and support.

Users remain responsible for validated data, account security and gambling decisions. Any limitation cannot exclude mandatory consumer guarantees or liabilities.

Complaints must first be sent to the publisher. A public contact and competent consumer mediator must be designated before any sale.

French law is intended to apply without depriving consumers of mandatory protections. If no amicable or mediated resolution is found, disputes fall under the competent courts.